Terms & Conditions



Supplementsnr1.com (“Website”) is intended only for consumers wishing to order Supplementsnr1.com products (“Products”). The terms and conditions under which the Products are offered for sale on this Website are set out below. By placing an order on the Website you accept and agree to be bound by these terms and conditions. Supplementsnr1.com reserves the right to change these terms and conditions at any time without prior notice. Such change however will have no effect on orders that were submitted before posting of such revised terms and conditions on this Website.

Supplementsnr1.com is a trading name of Sports Well LLP No. OC424044, 311 Shoreham Street, Sheffield, South Yorkshire, United Kingdom, S2 4FA.


2.1. To place an Order you must be 18 years of age or over, be accessible by telephone and have a valid email address.

2.2. You may place an order by:

2.2.1. filling in the order form on the Website after logging into or creating your personal account and clicking on the appropriate submission button

Supplementsnr1.com will not accept orders placed in any way other than those listed above.

2.3. When you place your order, Supplementsnr1.com will issue you with a Web Order Number. Supplementsnr1.com will do this via the Website and subsequently via your specified email address. Please note that such a Web Order Number is supplied for reference purposes only and does not constitute our acceptance of your order.

2.4. By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. Supplementsnr1.com may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled/amended after order submission.

2.5. If Supplementsnr1.com accepts your order, we will notify you of our acceptance by issuing an order confirmation. Supplementsnr1.com will send your order confirmation to you by e-mail. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone or post.

2.6. Please note that the on-screen display of the colours, designs, products may differ from the actual appearance or size of products offered on the Website.


Subject to these terms and conditions, Supplementsnr1.com will supply to you the Products indicated on your order confirmation.


4.1. All prices are in GBP, EUR and USD. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website are inclusive of VAT where applicable but may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping.

4.2. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.

4.3. Delivery costs, where applicable, are payable by you as indicated on your order confirmation.


5.1. You may pay for your Products by the methods of payment as may be displayed at the Website checkout.

5.2. You must pay in the currency as indicated on your invoice.


6.1. Supplementsnr1.com will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery or shipment dates given by Supplementsnr1.com are best estimates only and Supplementsnr1.com shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event that any of the Products ordered are out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or post but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Supplementsnr1.com .

6.2. Title to and risk of loss in your Products will pass to you on delivery of the Products

6.3. Upon delivery of the Products to the carrier Supplementsnr1.com will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the order form or by post.


7.1. Ownership

All ownership, title and risk in the Products will pass to you immediately at the point and time at which such Products are placed at your disposal at our premises.

7.2. Delivery

7.2.1. You acknowledge and agree that it is your responsibility to arrange for a courier to deliver the Products to you.


8.1. You may return the Product to Supplementsnr1.com or cancel the entitlement to services and obtain a refund of the price of the returned Product provided that you contact us within fourteen (14) working days from the day after the goods are delivered as long as the product has not been opened or consumed.

Although you will have to pay the cost of returns, the refund will include the full value of both the product and the outbound shipping costs.

If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at Supplementsnr1.com request be returned with the product purchased. Supplementsnr1.com reserves the right to raise an invoice in respect of any free or discounted bundles product not so returned.

8.1.1. If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement, please contact by contact form.
8.1.2. If you have received the ordered Product(s) and have simply changed your mind about purchasing it, you may return the Product(s) or entitlement to Service to us for a refund and provided:

    You inform Supplementsnr1.com within fourteen (14) working days from the day after the goods are delivered; and
    You have proof of purchase (i.e. order number / identification)

Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure

8.2. Steps to Follow to Claim a Refund: (i) Cancellation can be exercised in writing or any other durable medium, either by emailing us at admin@Supplementsnr1.com.
before returning any Product(s) it is helpful if you check check that you have:

    Used appropriate packaging;
    Clearly displayed the returns address;
    Sealed the packaging securely.

Following these steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion.


9.1. Supplementsnr1.com - branded Product Warranty Supplementsnr1.com warrants the Products as stated on the Web Site. Specific warranties may apply to certain Products (such as customised Products) as specified on the Website. Should the Product supplied by Supplementsnr1.com not comply with the applicable warranty we shall, at its option and expense, unless provided otherwise in the applicable warranty, repair or replace the Product or refund the purchase price upon return of the Product. Except as expressly set out in these terms and conditions, to the fullest extent permitted by law Supplementsnr1.com hereby disclaims any and all warranties, whether express or implied. The limited warranty set out above will not affect or prejudice your statutory rights.

10. Supplementsnr1.com LIABILITY

10.1. These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products (and performance of telephone support and warranty services) and the performance of any Services.

10.2. Any warranty, condition or other term arising out of or in connection with the supply of Products and/or the provision of Services which might otherwise be implied into or incorporated in the contract by statute, common law, laws applicable in the country where you purchased the Products or Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, Supplementsnr1.com will not be responsible for ensuring that the Products are suitable for your purposes

10.3. Nothing in the contract shall limit or exclude our liability  for death or personal injury caused by our negligence or for fraud or any breach of the obligations implied by applicable compulsory national laws as to title or any liability which cannot be excluded by law.

11. CONTACTING Supplementsnr1.com ONLINE SHOP YOU CAN CONTACT Supplementsnr1.com:
    By using the e-mail form


12.1. Your transaction records are accessible to you if you are a registered customer by entering your Web Order Number(s) so that you may check the status of your order(s) and check the order content.

12.2. By placing your order, you agreed and understand that Supplementsnr1.com may store, process and use the data collected from your order form for processing your order. These data will be treated in conformance with the Supplementsnr1.com Privacy Policy. If you wish to have access to information we hold concerning you, or if you want to make any changes, or if you do not want to receive information from Supplementsnr1.com please follow the update procedure set forth in the Privacy Policy.


Supplementsnr1.com will make every effort to perform its obligations under the contract. However, it cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.


Supplementsnr1.com will try to solve any disagreements quickly and efficiently.


15.1. Neither Supplementsnr1.com failure nor your failure to enforce any term of the contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.

15.2. The invalidity or unenforceability of any provision of the contract shall not adversely affect the validity or enforceability of the remaining provisions.